FAQ

What material are these items made of?

Unless otherwise stated, each item is made from Polylactic Acid (PLA) which is made from corn and soybean. It is biodegradable and environmentally friendly. 

How durable are these items?

Durability is based on the size of the joints. The Crystal Dragon tail gets smaller as it moved toward the tip and likewise so does the joints. As these joints get smaller, they become more brittle. In opposition is the Tattooed Whale which have large joints and is far more robust.

What are the age requirements of each item?

This depends on a lot of factors that we cannot tell you. This is because some people are rougher on things than others. This is true of children as well. Be sure to ask questions as we are happy to help you make your decision!

Why can't I buy two of the same design with the same color pattern?

If you are buying an item with multiple colors or gradient colors, cannot match in pattern as the filament is made in specific orientation. This means, what you are buying is a one of a kind thanks to the color pattern. 

Do you paint any of your items?

No, everything is printed in the colors you see. No paint is used as that would detract from the uniqueness of the item.

Do you have a bulk order discount?

At this time, no. Perhaps this will change in the future!

Can I custom order any item on the website?

Yes, you can. Keep in mind that any item you are seeking to be custom printed is limited to color and size only. 

What other items can I get custom printed?

If there is a file for it, we could print it. That is because when you select something that we have not tried to print before we need to evaluate the file, determine best print parameters and how to print it with the desired quality. We do have a number of Cosplay items so if that is something you want to explore just email us!

How long does it take to get a custom print completed?

Custom prints require a lot of effort to make for you. The best way to find out how long it will take is to keep in contact with us. We will send you photos of your request to prove progress. Depending on complexity, your item(s) may only take a couple of days prior to shipping or it could take a couple of weeks. The timeline also depends on other custom orders in the que.